Subject :

These General Conditions have as their object the purchase of products and services, made remotely via computer network on the website "" belonging to Giochi in Scatola SrL with registered office:
Registered Office:
via Sant'Anna del Lombardi 36

Operational Headquarters:
Via Umbria, 27/c,
10099 Production Area
San Mauro Torinese (TO)

Each purchase transaction will be governed by the provisions of Legislative Decree No. 206/2005 ex 185/99 and, as regards the protection of confidentiality, will be subject to the rules of the European Regulation No. 679/2016.

Commitments of the Customer :

The Customer declares that he/she is a consumer within the meaning of the aforementioned Legislative Decree and that he/she is of age and that the data provided by him/her are correct and true.

These General Conditions of Sale must be examined online by the Customers visitors to the site before they confirm their purchases. The submission of the order confirmation therefore implies full knowledge of them and their full acceptance.

The Customer undertakes and is obliged, once the online purchase procedure is completed, to print and keep these general conditions of sale, already viewed and accepted during the purchase process carried out, in order to fully satisfy the condition of Dlgs on said.

To provide a "manned" delivery address during business hours.


Acceptance of the order / Conclusion of the contract :

The purchase of what is requested will be completed through the following steps:

1. Sending the Order:

By sending the order, the customer transmits to a proposal to purchase the selected product or products. Sending the purchase order implies consent (pursuant to Dlg on said) to receive the subsequent communications of described below, which are aimed exclusively at the conclusion and execution of the contract of sale.

the order form will be stored in the database of for the time necessary for the execution
of the same and, in any case, within the terms of the law. The user will be able to access the order form and/or the data
to the same through your personal account.

1.1 Request for Invoice

Pursuant to art.6 D.P.R. 26.10.1972 n.663, any invoice must be requested by entrepreneurial customers without fail at the time of placing the order by marking it in the notes of the order itself. It is not possible to issue an invoice later.


2. Confirmation : confirms with an e-mail message the receipt of the order transmitted by the customer, with the assignment of an 'Order Number' to be used in any further communication with  

3. Availability: accepts orders for products within the limits of existing quantities in stock. Therefore, the "acceptance of the purchase proposal is subject to the availability in stock of the products themselves. undertakes to promptly notify the Customer of any unforeseeable depletion of stock due to excess demand or other causes. GiochinScatola will then check the actual availability in stock of the requested goods and will communicate the actual acceptance of the order. Incomplete orders will be shipped without authorization from the Customer.

4. Payment:

The order unless otherwise explicitly stated by must be paid within 7 days from Sending. Payment by the customer will be made using the method chosen online at the time of purchase: Bank Transfer, Credit Card, Paypal, Scalapay (in installments), Cash on Delivery.

5. Shipping : will ship what has been ordered to the address specified by the customer in the order itself, using the mode requested in the order.
Incomplete orders will NOT be shipped without authorization from the Customer. However, each shipment must be paid or otherwise cosidered separatamete. Shipping costs can be found on qs page link.


6. Right of withdrawal and Returns:

Pursuant to the aforementioned Dlg, if the customer is a consumer (i.e. a natural person who buys goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form to a reference of VAT), has the right to withdraw from the purchase contract for any reason, without explanation and without penalty. To exercise this right, the customer must send a notice to that effect, within 14 calendar days from the date of receipt of the goods. Such notice must be sent by registered letter with acknowledgment of receipt, addressed to:

Giochi in Scatola SrL
Registered Office:
via Sant'Anna del Lombardi 36

Operational Headquarters:
Via Umbria, 27/c,
10099 Production Area
San Mauro Torinese (TO)

That is, by own PEC at, telegram or fax always sent within the above deadline and followed by a confirmation sent by registered letter or PEC with acknowledgement of receipt within the next 48 hours. Alternatively, one can send a regular email enclosing ID (for those who do not have PEC).

Once received the above notice of withdrawal, will quickly communicate to the customer instructions on how to return the goods, which must be done within 14 days from the notice of withdrawal pursuant to art. 57 CdC.

The right of withdrawal is still subject to the following conditions:

- pursuant to art 49 CdC the request for withdrawal must contain :
  Recipient (Giochi in Scatola SrL;
Registered Office:
via Sant'Anna del Lombardi 36

Operational Headquarters:
Via Umbria, 27/c,
10099 Production Area
San Mauro Torinese (TO)

  The following wording: I hereby notify you of the termination of my Contract of Sale of the following goods and services...
  N. Order
  Ordinat on.
  Address of the Consumer
  Signature and date

- the right applies to the purchased product in its entirety; it is not possible to exercise withdrawal only on part of the purchased product (ex: accessories, attached software, etc...);

- the right does not apply to audiovisual products or sealed computer software (including those attached to hardware), once opened;

- the purchased goods must be intact and returned in original packaging, complete in all its parts (including any documentation and accessory equipment: manuals, cables, etc...);

- in accordance with the law, shipping costs are the responsibility of the customer; any refund will include 'shipping costs incurred by the customer for the initial shipment of the good.

- shipping, until the certificate of receipt in our warehouse, is the full responsibility of the customer. Click here to read our tips on how to ship a return;

- in case of damage to the goods during transport, will notify the customer of the incident (within one working day after receipt of the goods in their warehouses), to enable him to file a timely complaint against the courier of his choice and obtain reimbursement of the value of the asset (if insured); in this case, the product will be returned, with shipping costs borne by the customer, simultaneously canceling the request for withdrawal; is not responsible in any way for damage or theft / loss of goods returned by uninsured shipments; upon arrival at the warehouse, the product will be examined to assess any damage or tampering not resulting from transport. If the original packaging inside / outside is damaged, will deduct from the refund due a percentage equal to 10% to 50% of the same, as a contribution to the costs of restoring the goods.

Without prejudice to any repair costs for damages assessed to the original packaging, will refund the customer the full amount already paid, within 14 days from the date of return shipment of the goods. It will be the responsibility of the customer to promptly provide the bank details on which to obtain the transfer (Cod. ABI - CAB - Current Account of the invoice holder).

The right of withdrawal lapses totally, for lack of the essential integrity of the goods (packaging and / or its contents), in cases where GiochinScatola ascertains:

        the lack of the original outer / inner packaging; the absence of integral elements of the product (accessories, cables, manuals, parts, ...);

        damage to the product for reasons other than its transport. In case of forfeiture of the right of withdrawal, GiochinScatola will return to sender the property purchased, charging the same shipping costs.

7. Warranties

On products sold by applies the warranty and assistance of the manufacturer or importer, as provided by law. In particular, as provided by Art. 128 ss of the CdC remember the terms and conditions 'to exercise their right:

- 2 years of coverage
- 2 months from the discovery of the defect
- Remedies: replacement of the good, repair, price reduction and termination of the contract (at the option of the customer, if it is not too onerous for the seller).

Excluding products listed in the "GamesUsed" category or otherwise all games not "Still New" for which there is no guarantee of completeness and operation. All images are for illustrative purposes only and may not represent the game sold, the title and "Terms:" in the game description shall prevail.

8. Waiver

Any right of the customer to damages or compensation, as well as any contractual or extra-contractual liability for direct or indirect damage to persons and/or property caused by goods purchased from is excluded.

9. Complaints
Any complaints should be sent to the email address

10. Applicable law

The contract of sale between the customer and is concluded in Italy and governed by Italian Law. The delivery times indicated represent the time normally required to deliver the products and are provided for indicative purposes only, without assumption of any commitment or guarantee of compliance by


Integrity of the Products :

The Customer is required to verify that the package is intact, not damaged, ruined or wet and otherwise conforms to standard characteristics.

Only after such verification, the Customer must accept the delivery, after which he will not be able to oppose any dispute about the external characteristics of what has been delivered to him in relation to the order placed. If, on the other hand, there is no correspondence between the order and the delivery, in the manner just mentioned or a clear discrepancy between what has been ordered and what has been delivered (number of packages, dimensions, name of the recipient etc.), the Customer must not accept the goods and raise a dispute directly to the carrier and send an email to through the Online Customer Service.

 Art. 7 D.Lgs. 30 June 2003, n. 196 - Right of access to personal data and other rights :

The interested party has the right to obtain confirmation of the existence or otherwise of personal data concerning him/her, even if not yet recorded, and their communication in intelligible form.
The data subject has the right to obtain information on:

a. the origin of the personal data;
b. of the purposes and methods of processing;
c. the logic applied in case of processing carried out with the aid of electronic instruments;
d. of the identification details of the data controller, data processors and the representative designated pursuant to Article 5, paragraph 2;
e. of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of the data in their capacity as designated representative in the territory of the State, managers or appointees.

The interested party has the right to obtain:

a. the updating, rectification or, when interested, the integration of data;
b. the cancellation, transformation into anonymous form or blocking of data processed in violation of the law, including those that do not need to be kept in relation to the purposes for which the data were collected or subsequently processed;
c. certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.

The data subject has the right to object, in whole or in part:

a. for legitimate reasons to the processing of personal data concerning him/her, even if pertinent to the purpose of collection;
b. to the processing of personal data concerning him/her for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.

Legal Notes :


This Site as a whole, and all material contained herein, is protected by copyright and other intellectual property rights. You may therefore view, print and copy the contents of this Site (including, but not limited to, text, images, animations, videos, logos and designs) solely for personal purposes of a non-commercial nature. Except as provided herein, you may not use, modify, print, display, reproduce, distribute or publish the information contained in this Site without the written consent of
This Site may contain material protected by the intellectual property rights of third parties. In such cases, permitted uses should be verified with the owners or licensees of the relevant rights as identified from time to time on the Site.


This Site may contain references to other websites ("Links"). disclaims any responsibility for the content and materials accessible at such sites or otherwise obtainable through them. All links to other sites, as well as any other reference to information from third party sources, shall in no way be construed as an express or implied endorsement by Questions and comments regarding the sites referred to by the links should be addressed only to the administrators of those sites. This Site may also contain information from third party sources, from time to time duly indicated, to which you should refer exclusively for any questions concerning their accuracy, truthfulness and completeness.


The material on this site may contain inaccurate information and typographical errors. disclaims any liability for loss or damage caused by or related to the reliance placed by users of the Site on the information contained therein. It therefore remains your responsibility to independently assess the accuracy of the information posted on this Site. reserves the right to change the Site and its contents at any time without prior or subsequent notice.


Users of the Site are authorized to consult only the documents indicated in its menus. Any unauthorized attempt to overcome or circumvent the Site's protections, to use the systems that operate or are connected to the Site for uses other than those for which they are intended and to hinder its use by authorized users, as well as to access, obtain, destroy, alter, damage information contained therein or to interfere with such systems is prohibited. Any such action will be brought promptly to the attention of the competent authorities and prosecuted in all competent civil and criminal venues under current laws and international conventions.


The trademarks and "logos" appearing on this Site are registered or unregistered trademarks belonging to or third parties and may not be used for advertising purposes without the prior written consent of the trademark owner. Any unauthorized use of these trademarks or patents, technologies, products, processes and/or other proprietary rights is expressly prohibited and will constitute a violation of copyright, trademark legislation or other industrial rights.


This agreement is governed by Italian law. According to Article 66-bis of the Consumer Code: "For civil disputes concerning the application of Sections I to IV of this chapter, the mandatory territorial jurisdiction is of the court of the place of residence or domicile of the consumer, if located in the territory of the State."

You acknowledge that this agreement and your use of the Site does not create any relationship (such as joint venture, association, employment, agency relationship, etc.) between you and A printed version of this agreement and any communication given in electronic form shall be considered admissible evidence in any judicial or administrative proceeding.

Alternative Dispute Resolution.

ODR Clause: "Pursuant to Article 14 of Regulation 524/2013 the user is hereby informed that in the event of a dispute he/she may file a complaint through the ODR platform of the European Union which can be reached at the following link . The ODR platform constitutes an access point for users who wish to resolve in
out-of-court disputes arising from online sales or service contracts.

For more information contact:

Joint Conciliation:

ADR Clause: "According to Article 49 paragraph 1 letter V of Legislative Decree September 6, 2005 No. 206 (Consumer Code), the customer may make use of the Joint Conciliation Procedure.
The Procedure may be initiated if the Customer after submitting a complaint to the company, within 45 days, has not received a response or has received a response not deemed satisfactory by him.
The Customer who decides to make use of the Joint Conciliation Procedure is obliged to forward the application to: or to the
fax 02/87181126. For more information please refer to:"

Customer Support:

For all After Sales Support write here or call: +39 345 4129571
Specifying the reasons for your request
A response will be made within 48 hours.